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synchronising non existing files

synchronising non existing files

DaFrog
New member | Level 2

Hello,

i deleted some files a few days ago.

dropbox is still trying to sync those files. They do not appear in my hard disc's folder, neither on the web folder... but i still got that notification ' indexation of 5 files' , 'transfering a file' i deleted and 'downloading 3 fils' i dont know wich one...

 

Any idea on how to reset things?

 

Thanks for your answers to come

Regards

4 Replies 4

Re: synchronising non existing files

Jay
Dropboxer
Hi @DaFrog, thanks for posting on the Community!

Did you delete the files from the Dropbox site or your computer directly?

Do you see any syncing icons on your files and folders?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: synchronising non existing files

DaFrog
New member | Level 2
Hello.
I deleted from my computer some corrupted files.
I still have the synch icon on some folders.
In the folder I originally deleted the files. The other files are with green mark. Nothing has the blue synch mark though the folder has it.
On some new files in another folder not related I also has the sync blue mark. Some other new files did synchronise well.

Re: synchronising non existing files

DaFrog
New member | Level 2
Mmmm excuse my english. It hurts my eyes when I read after posting.

Re: synchronising non existing files

Jay
Dropboxer
Could you try these steps to fix the hardlinks and permissions of the files in the Dropbox folder?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    DaFrog New member | Level 2
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