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tapping on an adobe file within dropbox opens up a different file,

tapping on an adobe file within dropbox opens up a different file,

ccctablet
New member | Level 2

I have tried logging off and back on dropbox.  I then uninstalled and reinstalled both DropBox and Adobe, still no luck.  is there a way to check to see the synch status?

1 Reply 1

Re: tapping on an adobe file within dropbox opens up a different file,

Lori
Dropboxer
Hey @ccctablet, thanks for posting your question here! 

Can I ask if the files you're trying to open are in your Dropbox folder? 

When you double click them, do they preview on Adobe or through Dropbox? 

As for your syncing status, here is how you can find it. Also, feel free to let me know the Dropbox version of the app you have installed on your device. 

It should look something like: xxx.3.xxx or xxx.4.xxx.

Thank you!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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