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trying to print pdf file, receive error 401

trying to print pdf file, receive error 401

New member | Level 2

I opened a pdf file, I received from a client.  When I try to print it, I receive error 401 "it seems you don't belong here.  What should I do?

3 Replies 3

Re: trying to print pdf file, receive error 401

Dropboxer

Hello @jsmith9646 - welcome to  the Dropbox Community and sorry to hear you're having issues with printing a file that was shared with you.

Merely to exclude browser specific issues, could you clear your browser's cache, try an incognito window and/or another browser?

Could you also check with the file's owner if they've set any passwords on this PDF file and if the issue persists after downloading and printing the file directly from your device?

Thanks so much!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: trying to print pdf file, receive error 401

New member | Level 2

Hi,

 

I am facing the below error when I am accessing a shared link via dropbox. 

Annotation 2020-08-06 133016.jpg

Re: trying to print pdf file, receive error 401

Dropboxer

Hey @apeksha_prasad; thanks for joining our discussion here.


Can you please let me know if you get the same error on other browsers and/or after clearing your browser's cache?

 

Thanks! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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