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unable to receive a "verify email" on my email id

unable to receive a "verify email" on my email id

New member | Level 2

I am unable to receive a "verify email" on my email id. i tried many times to "resend email" but unable to receive any email from dropbox. this is my registered email id - [Removed as per Community Guidelines]

So please help me

6 Replies 6

Re: unable to receive a "verify email" on my email id

Dropboxer

Hi @Hardit, thanks for messaging the Community!

 

I'm sorry to hear about this. Would it be okay for me to contact you at the email associated with your Dropbox account to assist further?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: unable to receive a "verify email" on my email id

Explorer | Level 3

Did this ever get fixed? I've wasted an hour trying to figure this out. I'm trying to use paper but I can't without my email being verified. I'm more frustrated by the run-around to get to customer service. Someone please tell me they found a solution.

Unable to verify email

Explorer | Level 3

I have tried all day to get my email verified. I have gone into my acount and tried to send myself multiple verification emails. Never got them.

The email works. No, its not in the junk email. That would be to easy.

Its like the problem is on dropbox's side and is just not sending them to me.

 

Any ideas?

 

Cheers,

C

Re: unable to receive a "verify email" on my email id

Dropboxer

Sorry to hear you're having trouble with this @c2d2!

 

To cover all bases here, can you let me know if you've added "no-reply@dropbox.com" as a contact in your email account and requested the verification once more, as outlined here?

 

If not, let me know and I can reach out to you directly via email.


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: unable to receive a "verify email" on my email id

Explorer | Level 3

Hey, that would be great. Please do!

Re: unable to receive a "verify email" on my email id

Dropboxer

No problem at all @c2d2!

 

I've just sent you a brief message to the email linked with your profile here, so please check your inbox when you have the time so we can continue there.

 

Cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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