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unable to see my files

unable to see my files

New member | Level 2

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4 Replies 4

Re: unable to see my files

Dropboxer

Hello there @sheetal11, I'd be more than happy to help look into this with you. 

 

I'll just need a bit more info, such as:

  • What does the Dropbox icon show when you hover over it?
  • Are the files you're getting this error for Smart Synced as online-only?

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: unable to see my files

New member | Level 2

My Dropbox Folder has disappeared from my desktop. How do I restore to the desktop?

 

Thanks, Larry

Re: unable to see my files

New member | Level 2

When I try to open Dropbox I get a message that says my Dropbox folder has disappeared from my desktop. Click "quit," and drag the folder--from where?--back onto my desktop. But I can't find my folder. Where should it be? 

 

Larry/LSL2

Re: unable to see my files

Dropboxer

Hi there @LSL2, thanks for joining us on this thread. 

 

Could you send me a screenshot of the error message, so that I have a better visual of what you're seeing? 

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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