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upload file request fro email

upload file request fro email

Explorer | Level 3

When I'm upload from iOS I'm asked to send to an email adress as well - can this requirement be deactivated? Tx

9 Replies 9

Re: upload file request fro email

Dropboxer

Hi @Kb23, thanks for posting on the Community!

 

Are you trying to uploading directly to your own account using the Dropbox mobile app or via a file request link in a browser?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: upload file request fro email

Explorer | Level 3
Own account using mobile

Re: upload file request fro email

Dropboxer

Can you forward a screenshot of what you're seeing from the Dropbox app when trying to upload to your account? Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: upload file request fro email

Explorer | Level 3
Yep - how ?

Re: upload file request fro email

Dropboxer

If you don't see an option in the forum, try uploading the screenshot to your account and share a link to it.

 

If you're not able to upload the image, please describe what you tap to upload to your account and the exact prompt you're getting.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: upload file request fro email

Explorer | Level 3
Saving the doc produces a box with:
Message
Save to:
To: (email, names, or group)

If the ‘To’ is not competed then the action cannot be completed

Re: upload file request fro email

Super User II

@Kb23 wrote:
Saving the doc produces a box with ...

And you're doing this within the Dropbox app, or a third-party app and you're trying to save to Dropbox? If you're doing this within another app, then it's not Dropbox prompting you, but the app you're using to save the document.

 

It sounds more like you're using a sharing feature, rather than trying to save the file. I just used Word to save a file directly to Dropbox on my iPhone, and I wasn't prompted to enter a recipient.

Re: upload file request fro email

Explorer | Level 3
I’ve seen this reply on previous post for this issue but it proved to be inaccurate since it occurs in all scenarios as far as I can see on my iphone and is a fairly recent feature.

Re: upload file request fro email

Dropboxer

Hey @Kb23, could you let us know the exact steps you follow to upload a file to your Dropbox account?

 

Also, a shared link of the screenshot would be super helpful, so that we can have a better visual of it.


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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