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why did dropbox delete all my videos and photos how do i get it back?

why did dropbox delete all my videos and photos how do i get it back?

New member | Level 2

evyerthing is gone how do i get it back

3 Replies 3

Re: why did dropbox delete all my videos and photos how do i get it back?

Super User II

@mollll wrote:

why did dropbox delete all my videos and photos how do i get it back?


Dropbox doesn't delete your files unless your account is idle for more than a year, and then they notify you several times before the account is deleted.

 

Are you still able to sign in to your account? Have you checked your Deleted Files or Events pages?

 

Re: why did dropbox delete all my videos and photos how do i get it back?

New member | Level 2

hii thankyou for the infomation but my account is not deleted only al my stuff but in deleted there is also nothing to find do you have more tips?

Re: why did dropbox delete all my videos and photos how do i get it back?

Super User II

@mollll wrote:

... do you have more tips?


Anything listed on the events page that I linked above? Had the account been idle for a while?

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