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with windows 11 ; no sync

with windows 11 ; no sync

jim_75
New member | Level 2

hello 

very strange

i have no sync with the wifi at home since i migrated windows 10 in 11.

and strangely; when I connect to my company's VPN, the synchronization goes very well.

one might have expected the contrary.

the worst is that I have no error message. it displays "your files are up to date" when not.

from my phone I have placed a photo in my dropbox. on the PC it never happened. from the moment I put in VPN the photo immediately arrived. however, without VPN, I have internet with the wifi of the house.

cordially and sorry for my english, i'm french

JM

1 Reply 1

Re: with windows 11 ; no sync

Hannah
Dropboxer
Hey @jim_75, welcome to our Community and happy Monday!

It's strange that the Dropbox application is not syncing and yet, it shows 'up to date'.

Do you perhaps have any antivirus with the new OS update or a new security program?

If so, can you temporarily disable it, to see if that helps?

Have you also tried using a different WiFi connection/network?

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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