cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox ideas

Got an idea for Dropbox? We want to hear it. Our team will review the top voted ideas, so share them here!

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Access to Dropbox vault for Professional users

Access to Dropbox vault for Professional users

Helpful | Level 5

Hey come on Dropbox give us Dropbox Professional users access to Dropbox vault!  You're giving it to Dropbox Plus users so why are we excluded? 

27 Comments
Explorer | Level 4

@soundmanbret

Says it all, really.

 

My biggest gripe isn't really missing out on the vault - I can get by without it. It's this standard of customer care. The company is too big for its customers now - even the ones that are paying the higher prices.

 

I reiterate what I mentioned above - why should we have to provide the company with the 'idea' of looking after its customers? And the notion that we are too small to bother with! Farcical! 

Explorer | Level 4

It's absolutely ridiculous that I'm now paying $80 more per month for Professional and LOST a level of security in the disappesrance of VAULT!!! Hey DB, correct this NOW.

Explorer | Level 4

I'm so incredibly angry!

It's ridiculously shameful and disturbing!!!

A total lack of care and appreciation for the customers...!!!

Odd double standards.

Pure Communism!

Explorer | Level 3
can you explain to me why Dropbox Vault is not available for Dropbox Professional ??? I pay more, supposedly Vault is no longer a beta, but still only plus users can use it! ?? Why? where is the point ?? Thanks...
New member | Level 2

I agree with most of these users regarding Vault. As a professional account user paying $200/yr to not have access to higher security features like Vault is ridiculous. Please provide Vault or a way to further secure existing folders to the Professional user plan. 

Explorer | Level 3

Dropbox please! Vault for Professional!

Explorer | Level 4

 


@lusil wrote:

Hey everyone, thanks for sharing your thoughts on this with us. 

 

It's going to need a bit more support before we share your suggestion with our team, so we’ve updated the status to encourage more users to back you up! 

 

Thnks again!


so its included now??

 

Explorer | Level 3

D39A0C49-04E7-4F10-94AC-C047BB34D2EA.jpeg

Unfortunately, still ONLY for the plus account. For all other subscriptions that pay more, this security feature does not exist. See screenshot.

Explorer | Level 4

@baumpi I think that note means that there haven't been enough complaints for whoever administers this thread to pass it on to their team. 

Helpful | Level 5

Hey all I just found out that the Dropbox Vault is now available to me in my Dropbox Professional account. I didn't get any prior notification to me from Dropbox that this was happening so I'm not sure if this now applies to all Professional account users. Can someone else check this out and confirm ?  Thanks.

Vote for this idea

Like this idea? Vote for it and we will give it the attention it deserves!

0 votes received