Add control over Dropbox Transfer e-mail notifications in the settings.

[studiohenri]

When sending a file through Dropbox Transfer, you get notified everytime a file will expire within 2 days. When you send all of your work to your clients through Dropbox Transfer, you get quite a lot of these e-mails and they start to clutter up your inbox.

It would be practical to have control over all notifications related to Dropbox Transfer in the settings.

[Hannah]

Hey everyone, this idea has been closed as it has reached the end of the Share an Idea process.

Thank you for your suggestion, and if you have another idea to share, please do!

[Nancy]

Hey @suggestor, hope you’re doing well. 

If possible, can you try to vote for this idea via another browser on your device? 

Just to see if the same issue persists.

[studiohenri]

Hi @Nancy,

I don’t mean to be rude in any way, but your reply gives me the feeling that the fact that @suggestor can’t vote is more important than the original issue in this thread… I think the original issue deserves more attention from you and your team. 

Thanks in advance for giving this the needed priority.

[PR8]

I am also requesting that DropBox create a feature that allows us to turn on an off the option for notifications to show up as red numbers in the DropBox icon at the top of the screen. I need to see if DropBox is syncing and the red numbers obscure it. You can see the sync mini icon at the same time as the red number is showing.

In addition, create a feature to allow us to turn on and off the option to receive email notifications for every action we take in DropBox. 

[Malok]

These notifications are driving me crazy! I also send out a lot of files and my inbox is constantly dinging with notifications of who has opened them, who hasn't opened them, when they are expiring, etc. Just let me turn those off!!!! PLEASE!!!!!

[Prins Niklas]

I love the feature DB Transfer, saves a lot of time compared to Dropbox and other solutions, but it's annoying that I get one email after created a transfer, and then an other email when the transfer is downloaded – I really would like to be able to turn this off!

[Seamus D]

I agree. This needs to be an option now, crazy that it does not exist! Now I have to both throw away an email and go up to the pane and klick away the notification, driving me mad! Fix asap please.

S

[suggestor]

This has been a user complaint since 2019. How hard can it be to allow us to toggle notifications globally, like for every other notification on your platform? I get a creeping suspicion that this is a soft way to discourage us from using a feature which is costly for DP to offer.

[MrtzWlkr]

I’d love to upvote but seems like I cannot.

I’ve been looking for said (transfer) settings for a while now and couldn’t find it, so I chime in the choir:

Please implement a section in notification settings to turn off / on Emails about Dropbox transfer (imminent expiry warnings in my case). The UX is not that great in this scenario.

Thank you 🙏 

[pk_nyc]

We also need control over the menubar badge notifications for Dropbox Transfer!

I was just directed here by support. After a couple back and forth emails over two days, where they insisted I just needed to go to settings to turn off these notifications, they were like "oh, whoops, guess you can't. Maybe go post the idea and see if anyone agrees?"

Of course I see the idea was already posted 1,206 days ago, and no one has done anything about it.

How does it make sense to add a new type of notification and not take the trivial additional step of adding a checkbox for it alongside the other checkboxes to control notifications?!

[MrtzWlkr]

@pk_nyc Jepp, it’s frustrating.

All in all I love Dropbox but I really don’t like (despise) notifications I cannot control. No matter if they are a badge or an email … it’s just an intrusive, spammy, bad UX 😔

The badges lead me to installing Hidden Bar and hiding the Dropbox icon in my menubar. I also set up an email filter in Mail to send all messages from Dropbox into a separate mailbox, so my inbox stays clean — Workarounds, I know, but they’re a quick fix to temporarily solve the notification overload.