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Dropbox ideas

Got an idea for Dropbox? We want to hear it. Our team will review the top voted ideas, so share them here!

Got an idea for Dropbox? We want to hear it. Our team will review the top voted ideas, so share them here!

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Allow a personal account to have more than 3 TB

Allow a personal account to have more than 3 TB

Lisa Douglas
Helpful | Level 5

Hello,

 

I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon.

 

 

Latest Update
Sam DBX
Community Manager

The Dropbox team is currently reviewing this idea. We will share any updates with you.

 

Thank you for your insights so far.

Status changed to: Investigating
184 Comments
Kinesiology
New member | Level 2

I have a Professional account and work alone in my private company.

I live in Europe and pay 96 Euro (104 USD) per year for 3 TB.

I want to upgrade from 3 TB to 5 TB.

By the Dropbox Support I was recommended to upgrade to Business Standard and pay 432 Euro (470 dollar) per year... to get my 5 TB.

 

- Are you serious, Dropbox?

Do you want me to pay 168 Euro (183 USD) for every extra TB..??

 

Carey D.
Explorer | Level 4

Wow, in re-reading this thread since my last comment, I think it's very clear that there is a large and growing consensus that Dropbox current "product" strategy has a glaring gap regarding expandable storage on individual accounts. While some have expressed nuanced views and variances:

It is clear that individual users want more storage, at a reasonable cost increase for the additional storage, and don't want to be forced into another tier of product with added features that, to them provide little value. We just want to buy more storage. 

Surely Dropbox needs to act soon to accommodate this.

 

MajorHavoc
Collaborator | Level 8

I agree with Carey. I have already found backup solutions that are (nearly) the same price as my current Dropbox account, and offer unlimited backup. While they do not work as well as  Dropbox does for sharing files and quick access to a few files, I use dropbox mainly as a ready backup source anyway. But many of the cloud storage services are catching up to what Dropbox offers, and it won't be long until they start offering similar features. And for the few times I need to share a file, a fast SSD often works, airdrop in most cases these days, or for smaller files, the free 2 GB might be all I need with a different backup service (which I already have.) 

Dropbox, I think your customer and technical service are stellar, but pricing and offerings leave a lot to be desired now. Like so many here, I am a video editor and often need to pass/store very large data files. It would be great if you could join us here the 2020's, and consider REASONABLY priced additional storage, which, as has been said, without having to go to a different offering to get things we do not want. 

Hopefully someone from Dropbox can comment here? 

shinbeth
Experienced | Level 13

I've been wondering, is Product Manager @ Dropbox a real job? Since 2017, you've been unable to change your pricing and storage plans LOL

 

I see the number of employees was cut to 2'600 now, it was 3'200 a few months ago... hopefully there's still a Product Manager left at this company that can finally give us 10+ TB!

 

If we have no answer this month of April I will consider that this company is going bankrupt. Because competition is coming up strong.

 

Please let me know before my yearly subscription ends on 30 April. Cheers.

MajorHavoc
Collaborator | Level 8

Hey @XDC , did you get an answer to why you can't vote? It looks like you were on the app, and I had that same problem. I had to log out, quit the app, and then relaunch and log back in before it would allow me to upvote the idea. Looks like an app bug. 

Daniel L.20
Helpful | Level 6

As of right now I'm seeing an option to pay $5.99/mo for each extra TB of storage.  I have a Professional account, and I see the add-on option on the Plan tab of my account page: https://www.dropbox.com/account/plan

 

Not sure how long ago this was added.

shinbeth
Experienced | Level 13

@Daniel L.20 

 

This always existed before. Unfortunately it only works once (3TB + 1TB = 4TB max)

 

"Increase your storage space by 1 TB (1,000 GB)"

 

So this is really not what we're asking. We're asking for way more than 4TB.

MajorHavoc
Collaborator | Level 8

Hi Daniel. I’m aware.  But I think you missed the point of this thread. We want to be able to buy as much space as we want. Not just one upgrade. It’s a stupid restriction theses days. And their price for the 1TB is WAY to high compared to other backup services that are starting to offer Dropbox features. 

And I just spent a lot of money to buy a new HD to move all my data from my NTFS  drive to an HFS+ drive because Dropbox won’t backup files from NTFS drives on a Mac (even though we know they can backup NTFS from Windows so the servers can handle the file format.)

 


I’m seriously considering dropping drop box (no pun intended.) They are way behind the feature/price curve. With iCloud and a cloud backup service, I get unlimited data backup on my Mac for about what Dropbox will cost for 4 TB, and they will send me a drive for fast recovery. 

Im just very disappointed with Dropbox these days. 

shinbeth
Experienced | Level 13

@MajorHavoc exactly!

 
Daniel L.20
Helpful | Level 6

I agree... I didn't realize you could only do it once.  That helped for now, but I'll start bumping my head against 4TB soon enough. I don't mind paying at this rate per TB, but paying for a minimum of 3 business accounts is not reasonable when I only need one account (and don't need any of the other stuff that comes with business).