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Apple Silicon (M1) Desktop Sync Compatibility

Apple Silicon (M1) Desktop Sync Compatibility

_robin_
Helpful | Level 6

UPDATE

DROPBOX RESPONSE

They are looking to release in the first half of 2022 (link to post)

 

IF YOU WANT TO VOTE FOR INCREASED ROADMAP VISIBILITY

Increased Transparency: Public Roadmaps and Development Backlogs

 

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Original Post:

 

Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.

 

Rosetta is not an option as it annihilates the battery.

 

This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.

https://www.dropboxforum.com/t5/Dropbox-ideas/Desktop-app-with-syncing-for-devices-with-ARM-processo...

 

There are also lots of comments on this thread to help support the case for demand: 

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-Apple-Silicon-M1-install/td-p/... 

412 Comments
boxin
New member | Level 2

Please reconsider your stance on supporting M1/ARM processors natively. I am a Dropbox fan and would prefer continuing to use Dropbox but quite frankly, it's not a huge lift & shift (i.e. copy & paste) to migrate to another file hosting platform. Thank you.

johnboiles
New member | Level 2

I'm an engineer who has ported a few things to Apple Silicon. In most cases arm64 support is pretty quick to add to build systems (worst case you just build everything separately then lipo it together). Happy to knock this out for y'all with an hourly contract.

As it is now I keep Dropbox closed by default on my Mac.

TheRealDude
New member | Level 2

Hey Dropbox,

 

You are joking, right?

Bakaburg1
New member | Level 2

Dropbox, with the amount of money I pay you there should be no doubt about supporting Mac Silicon. I am buying the new MPB and I’m shocked to discover that an M1 version of the app doesn’t exist already!

_robin_
Helpful | Level 6

Thanks for putting this in review @Emma 

 

Would you be able to post as to what is going on? It may help.

 

e.g. I have escalated this to the Product Director as a matter of urgency and I will have a response for you today.

nrouke
Explorer | Level 3

I'm currently paying for both a Dropbox account and upgraded iCloud storage (for home cameras), but I prefer to use Dropbox as my primary storage solution.

 

If the company really doesn't plan on supporting M1 by the time I upgrade later this year then there's really no reason to keep Dropbox.

 

It's super weird that this isn't a priority for you guys...

Benson1
New member | Level 2

Totally agree that this is showing their cards at Dropbox regarding the sentiment to a big part of their market.  Please take a lesson from Adobe on this one.  We are also an Adobe business partner and they have led by being the first one to have support for new hardware to the market and their commitment to support it is entirely evident in being the first ones out of the gate to support new hardware configurations.  They're not always perfect but I know that we are valued.  They do not drag their feet 'WAITING FOR AN ONLINE PETITION' before they decide to make an important business decision.  Incredibly disheartening.  

ajnozari
New member | Level 2

Y'all are joking about this response right Dropbox?

M1 Macs are the future for MacOS.  Most of us don't just use Macs, we use a variety of devices that YOUR service lets us sync with.  Attitudes like this is why I left y'all for OneDrive and absolutely never looked back on canceling this subscription.

Joerie
New member | Level 2

Time to leave dropbox then…

steeb22
New member | Level 2

This is really unbelievable.  It doesn't even directly affect me yet but I know it will in the future when I upgrade my current laptop.

 

I've been considering alternatives to Dropbox for a while (fee was increased when I "got upgraded") but this is going to push me over the edge.

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