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Can we have different plans / price points / data combinations?

Can we have different plans / price points / data combinations?

Michel L.
New member | Level 2

Hi, I find limited in the choices of subscription plans. Basic/free and Pro/110$

I'd gladly pay something like 25$ a year for 50GB and a 2 users family plan.

Considering iCloud have a 12$ plan for 20 GB and 48$ for 200GB, that seems reasonable..

1,052 Comments
mbxdoc
Helpful | Level 5

Seems like there is interest in paying Dropbox actual money if they had more offerings and many people don't want to pay for the 2TB plans they don't need.  Unclear why they don't just roll out an intermediate plan or two and give people choices?  Must be an economic advantage to this strategy...

rogbarn
Helpful | Level 5

I have been receiving comments on this thread for almost 6 years now, since Dropbox changed their offerings.  It is obvious that Dropbox likes their pricing structure which allows larger companies that know what they are going access to the Dropbox services without Dropbox having to deal with customer service for unknowledgable customers.  Give up people, Dropbox is not going to change, they are raking in the money without having to spend much.  Having to offer smaller plans would increase their overhead more than they want to deal with.  Dropbox is not for the household user or even small business user but its prices are specifically designed for larger businesses and it is done on purpose.  Goodbye Dropbox, I knew you when. 

mbxdoc
Helpful | Level 5

rogbarn--

 

what platform are you switching to if you are leaving dropbox?

what's a good alternative platform for the "little guy?"

can't use OneDrive as my employer doesn't allow personal cloud accounts on computers running enterprise versions of Window's 10...

Don W.8
Helpful | Level 6

I left 2 years ago and I'm with pCloud and paying $47.88/yr for 500GB. 

Not applicable

I have been watching this thread for a long time. I use Google because the rest is just junk. I like DB and I use Office daily. I've having to pay Google £79,99 a year because I am using 214GB of space - and the tier below is 200GB

 

If DB had a plan for me I would move - as it is I am just going to have to get a second gmail account so I can use the free 15GB. I don't feel bad with Google after all they are the internet but I wouldn't do that with DB.

 

There are free versions out there by other companies - but I don't trust anything that is free ( just me, and I would only use 15GB free as I pay Google already)

 

But I will keep on watching this thread as you never know. 

misterlouie
New member | Level 2

This will probably not gain any traction as a lot of people want more options for packages but nothing is happening. I had the 1TB package back in 2018 that cost $109CAD annually then was forced to upgrade to 2TB for $155.88. Not exactly fair to be honest when I've never used more than 1TB and do not plan on using it. With the economy the way it is, it would be nice if there were more options out there for everyone needing to squeeze pennies these days. Will start looking for alternatives. I love dropbox but being forced to spend more money for no reason is not a great way of retaining customers. 

S A.1
New member | Level 2

We are a family of 2 and we pay £79 each per year for the 2TB Plus service. Problem is, we only need <100 GB each, so there is a lot of waste here.

I would urge you to consider a 1TB plan at half the price to become more competitive with the likes of sync.com and pCloud.

Thank you

tbladh
Explorer | Level 3

The lack of budget plans is simply baffling. Im looking at switching away from DropBox which is a pity since you have the best user experience. What single service providers like DropBox has to understand is that we the consumers have to juggle a number of such services. If each service charges us 10 bucks per month or so it quickly adds up. For a service like Office 365 that pricepoint makes sense. For a niche service like DropBox it categorically does not.

mbxdoc
Helpful | Level 5

The common threads on this post are:

 

1. Dropbox looses money on smaller plans because current paying members downgrade.

2. Dropbox has a great user experience so many smaller users really want to stay with the service but can't justify paying $119.88 per year for 2TB when they only use a few dozen or hundren GB.

3. Dropbox added a 3 device limit to Basic members and that feels like a ploy to nudge smaller users into paying up...

 

What is not mentioned is this:  does Dropbox loose more money on smaller plans due to current members downgrading or are they loosing out more money from current Basic Members not paying at all?  I'm sure Dropbox knows the answer to this and that is why they offer the pricing plan they offer but it's frustrating.

 

It is frustrating because Dropbox does have a great user experience and yet they seem to make it hard for people to get the most out of that experience.  This is one of the most popular posts yet all for naught.

 

Dropbox, why don't you just throw your loyal fans a bone and ditch the 3 device limit-- I honestly need to connect 4 devices and this limit since March 2019 is a very annoying thing.  I'd be happy to sign up for an inexpensive plan ($2.99-4.99/mo) for just a small bump in storage (? 50 GB) and no device limit but it seems that is not under consideration at this point so please, PLEASE, just get rid of the 3 Device Limit and make me happy!  🙂  Thank you.

Not applicable

@S.A.! go to Google drive then they do 100GB for a few quid and 200GB for a litle bit extra but it's way less than DB

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