Can we have different plans / price points / data combinations / plan sizes?

[Michel L.]

Hi, I find limited in the choices of subscription plans. Basic/free and Pro/110$

I'd gladly pay something like 25$ a year for 50GB and a 2 users family plan.

Considering iCloud have a 12$ plan for 20 GB and 48$ for 200GB, that seems reasonable..

[tbladh]

The lack of budget plans is simply baffling. Im looking at switching away from DropBox which is a pity since you have the best user experience. What single service providers like DropBox has to understand is that we the consumers have to juggle a number of such services. If each service charges us 10 bucks per month or so it quickly adds up. For a service like Office 365 that pricepoint makes sense. For a niche service like DropBox it categorically does not.

[mbxdoc]

The common threads on this post are:

1. Dropbox looses money on smaller plans because current paying members downgrade.

2. Dropbox has a great user experience so many smaller users really want to stay with the service but can't justify paying $119.88 per year for 2TB when they only use a few dozen or hundren GB.

3. Dropbox added a 3 device limit to Basic members and that feels like a ploy to nudge smaller users into paying up...

What is not mentioned is this:  does Dropbox loose more money on smaller plans due to current members downgrading or are they loosing out more money from current Basic Members not paying at all?  I'm sure Dropbox knows the answer to this and that is why they offer the pricing plan they offer but it's frustrating.

It is frustrating because Dropbox does have a great user experience and yet they seem to make it hard for people to get the most out of that experience.  This is one of the most popular posts yet all for naught.

Dropbox, why don't you just throw your loyal fans a bone and ditch the 3 device limit-- I honestly need to connect 4 devices and this limit since March 2019 is a very annoying thing.  I'd be happy to sign up for an inexpensive plan ($2.99-4.99/mo) for just a small bump in storage (? 50 GB) and no device limit but it seems that is not under consideration at this point so please, PLEASE, just get rid of the 3 Device Limit and make me happy!  🙂  Thank you.

[anonymous]

@S.A.! go to Google drive then they do 100GB for a few quid and 200GB for a litle bit extra but it's way less than DB

[Krabut]

 @mbxdoc

I concur.

[Krabut]

It would seem to me that there are a lot of possible low level users (desiring smaller accounts) and a lot of possible really high level users (desiring larger accounts), but DB has placed itself at a mid level. 

I have to guess that DB is capable of managing this level without too many small time users and too many really bulky users - the first because it requires too much support, the second because it requires too much server space (data x 2 or 3 for backup).

Its just very sad that a trustworthy cloudserver like DB with a brilliant interface and also brilliant secondary services cannot (out)grow (statistics) to take the marked. 

[Krabut]

For all those photographers needing larger space there is the option to buy a server with a cloudapp and have it placed at a data centre.

For general information on pricing look here - prices will vary, naturally 

https://www.servermania.com/kb/articles/how-much-does-it-cost-to-put-a-server-in-a-data-center/

[Krabut]

@bbhutchin 

I agree that their rhetorics are lame. Especially supporters would know, what the company policy is. 

I ALSO find it really annoying, when support answers (in general) speak down to you by assuming you do not understand how a business works and grows.

That being said, I have been with dropbox for many years now, and I am positive that their present plans are a result of careful growth. Giving more storage to "enterprises" of minimum 3 "employees" makes more money, and can at the same time push some of their (very useful) services and tools to people, who do not care much about the price, as they can deduct if from expenses. I would wager they walk a tight rope here, with not much room to expand beyond their present (statistical) ability as well as willingness to (take chances) to expand. 

users anywhere are fickle. Users bitch and want the most for their money. Users give ratings, when they expect value for money. And I would guess that the US habit of suing everyone is partly to blame. 

But if people keep on requesting, maybe, maybe something will change. 

Oh, and maybe, if DB become too big, they could suffer a buyout, which could put a stranglehold on their users. Think about that. Even if looks to be all numbers and unwillingness to listen to the relatively few users representing, or NOT representing, the whole user base, there may still be some decency left at the top of what was originally a dedicated start-up.

[alexkehler]

I've used dropbox for 5-7 years and I've accumulated 10.4Gb for a basic account. I need more space but the Plus account at 9.99 far exceeds my needs and I'd like to pay less. Somewhere between 50 and 100Gb would suffice for the next few years.

I really don't want to use another platform such as Google drive which offers 100Gb for 1.99 per month or icloud that also offers smaller plans.

[Hartstoc]

It may not be intentional, but I believe dropbox subscription plans  inherently discriminatory against poor people and, by extension within our current economy, racist. Many need dropbox storage to integrate with third party app requiements, but most would get by just fine with 50-100GB. That dropbox does not offer such a plan for a reasonable flat rate like $10-15 per year is damaging and highly offensive to these groups. Ironically, dropbox is leaving a LOT of potential revenue on the table due to the 1000-fold gap between the 2GB and 2TB options now a ailable.  Even as someone able to afford any subsription level, the thought of paying $120/year for 200 times more storage than I have any use for is offensive. Come on, Dropbox, it is time to add a 100GB+/- option for a more reasonable $10-15 per year. - Otis

[ZSuth]

I'll add my comment in this thread as well after seeing the family plan was launched.  I've been using Dropbox since at least 2010 and it was a serious bummer for me to let my subscription lapse and my account downgrade after they had changed up the pricing structure.  The service works so well but it's clear from the pricing and space options that Dropbox is trying to turn a profit by focusing on business accounts and reducing the private service.  I get it, company got make a profit, but damned if it doesn't sting after using it for so long.