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Dropbox Transfer - Identifying who has downloaded a file

Dropbox Transfer - Identifying who has downloaded a file

ayamagata
New member | Level 2

It would be great to be able to see who has downloaded a file sent via Transfer, not just the number of times it has been downloaded. That would enable the document creator to better track whether all members have downloaded the file—or with more sensitive files, that feature would alert the creator to any concerning downloads. Thank you for considering this. 

16 Comments
Walter
Dropboxer

Hi @ayamagata!

 

This idea is going to need some additional support before we share your suggestion with our team so I've updated the status here to encourage more users to back you up!

 

Thanks for using Dropbox!

 

Status changed to: Gathering Support
Nir T.
Explorer | Level 3

I get notification when someone is downloading using the file-transfer I created but I can't see by whom.

Is my transfer being abused? Is it causing a security issue I need to worry about?

Fohat
New member | Level 2

The information about who has downloaded a large Transfer File is rather basic and not particularly useful.  Drop Box informs me, for instance, that a file sent has been downloaded 30 times, but when looking at my list of who downloaded the file there are only 14 names who did and 19 who did not.  I am told that perhaps persons downloaded it more than once on different devices or had trouble downloading it and tried again, but all the feedback from receipients was not so.  This discrepantcy in the numbers is not very helpful and rather general and so I would suggest that perhaps drop box could upgrade this particular listing to give more accurate information, i.e., how many times a particular person downloaded a large file if that is the case.

eeftekha
New member | Level 2

I regularly send transfer links to many people at once. I need to know who downloads the links and who doesn't. Right now there is no way to tell. Anyone downloading the link gives me a notification but it doesn't tell me the name. To fix this, why not give us the choice to input the recipient's email before we send the link. And the recipient has to enter his or her name and email before being allowed access. That way not only there is another level of security. But also we will know exactly who downloads the link. In my business as a lawyer, who downloads the link is a important as when that person downloads the link. Currently, I can't tell. We need improvement in this regard. Thanks.

gadiroitman
New member | Level 2

While a Dropbox transfers allow the owner to see the number of times a transfer was viewed or downloaded, it does not give us a record of the users opening the link. It would be very useful to know who has downloaded a file or archive sent by Dropbox Transfer.

ikaikanet
New member | Level 2

I need to see a log of who downloaded the transfer--where do I get this?

(kind of absurd to offer this w/o visibility into who actually accessed the transfer)

robinbryony
New member | Level 2

Seconding the need to see who has downloaded a transfer. Recently had some security concerns and it would be great to know who exactly downloaded which files. 

Walter
Dropboxer
Hey @robinbryony; thanks for adding your 2 cents on this topic. 

I just wanted to mention that it sounds like you may be interested in our traffic and insights feature.

Let us know if you have anything else to add or ask!
it12345
New member | Level 2

Yes, it would be great if at the transfer options dialogue box, you could add a mandatory email or name field so that it is easier to track the transfers. 

aramhomampour
Explorer | Level 3

Need to be able to see who what IP address and user is available. I get your issue is they DONT need dropbox to use this link which is great so it makes tracking harder BUT you can show IP address you can show Email address link was accessed from something.  Or ask the User who is downloading NOT to create an account but to put their name and entity or name and email address to download the file and show that and the IP address. You can disclaim the accuracy of everything but the IP. 

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30 votes received Status: Not for right now