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File Requests: View the email of the user who submitted a file

File Requests: View the email of the user who submitted a file

John C.146
New member | Level 1

Regarding the new "File Request" functionality, the person submitted a file is asked for a valid email. How do I, the owner of the file request, view that email address? I can only see the person submitting's name, but not their email.

Latest Update
Jay
Dropbox Staff

This idea has been closed as it has reached the end of the Share an Idea process.

Status changed to: Closed
30 Comments
Jukin - O.
New member | Level 1

This would be a very valuable feature for me as well.  I'm not sure why the email address is requested if it goes to no use for the owner of the request.  

fssbob
Collaborator | Level 9

Same question (why does Dropbox ask for the submitter's email address but then it's not available to the receiver) and comment (I'd like to know the submitter's email address). Also, it would be nice to see a response from a Dropbox rep in response to this thread.

Nick O.3
New member | Level 1

I share all the sentiments above.  This would be an extremely helpful and sensible functionality.

Rick_M
Experienced | Level 13

To do that automatically would violate DB's privacy rules.  You could ASK your correspondents to use their email address as their "Name" when DB requests a name.

fssbob
Collaborator | Level 9

Huh? If it violates DB's privacy rules, then why does DB ask for the information? DropBox asks the submitter to provide their email address as part of the submission information, but then doesn't pass it along to the person who has requested the submission.

Rick_M
Experienced | Level 13

When I click on a file in "file requests" it says who submitted it.

 

fssbob
Collaborator | Level 9

It asks the submitter for name and email address, but then only provides the receiver with the name--not the email address. That's the issue.

DaveC2
New member | Level 1

DB are data mining those addresses, of course you dont need a real address to send a requested file. What if you dont even have an email address! Your thus not allowed to send a person a file?

Jukin - O.
New member | Level 1

If no email address was submitted, then I wouldn't expect DB to share one, obviously.  But if the sender did provide one, then why would it not be shared with the receiver of the file?  That's the question and issue.  Making the email address of the sender available to the receiver would help immensely for people working in databases, like myself.  An email address is a more absolute piece of data than a name, thus easier to search and match a received file with it's owner.

Vince M.3
Explorer | Level 4

I'm a new DB Pro user and fully agree that the email address should be available.  Afterall, I know the company or individual(s) I made the "file request to," however, often the individual(s) that were invited by the "link to file request," delegate the document submission to another staff member within their company who may be unknown to me.  For example, I made "file requests" for a procurement process I'm managing on behalf of a client and the submissions appear to be coming from administrative staff within their company and the not the manager(s) that were invited to submit bids.

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40 votes received Status: Closed