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Fix "move Dropbox folder"

Fix "move Dropbox folder"

Helpful | Level 6

There is no excuse for Dropbox features failing. When trying to move the default Dropbox folder from C:confused face:Users\Name\Dropbox to a better location, Dropbox is failing when File Explorer happens to be open in a contained folder. The poor user is left high and dry, with no useful error message. It can take a lot of Web searching to find the answer.

 

My suggestions:

 

1. Make the move work by asking the user if it is okay for File Explorer to be closed, then closing it.

OR

2. Inform the user that File Explorer needs to be closed before Dropbox can be moved.

2 Comments
Dropboxer

Hi there @David S.178, thanks for sharing your thoughts on this with us!

 

This idea is going to need a bit more support before we share your suggestion with our team, so we’ve updated the status to encourage more users to back you up!

 

If you have any other thoughts or questions for us though, don't hesitate to get back to us. Cheers!

Status changed to: Needs more votes
Helpful | Level 6

So my response is: this is ridiculous. A suggestion on methods for fixing a bug does not need any public support at all. Any software producer has a responsibility to fix their own bugs, as I did in my 40 years as a professional software engineer.

 

Your responsibilities:

 

  1. Verify the bug by doing your own testing.
  2. Evaluate the solutions I proposed and your own solutions.
  3. Fix the bug.
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0 votes received Status: Needs more votes

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