cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox ideas

Got an idea for Dropbox? We want to hear it. Our team will review the top voted ideas, so share them here!

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Listen to and Respond to Ideas

Listen to and Respond to Ideas

lesterw
Helpful | Level 5

I've watched countless posts with requests in this community with almost complete radio silence from Dropbox.  A top issue with almost 300 votes and 816 comments (higher than any other topic) has gone completely ignored.  You can see the frustration in the various comments.  Yet no one at dropbox appears to care enough to respond.
https://www.dropboxforum.com/t5/Dropbox-ideas/Can-we-have-plans-that-are-smaller-than-1-TB/idc-p/487...

 

6 Comments
Badjer
Collaborator | Level 8

Absolutely 

I personally don't need a smaller plan but I agree that there should be interactions from the Dropbox members

 

Without interactions from staff there really is no point to this community.  I want a place where I can ask questions, get help, etc. It's nice getting this from other users but there are some things that only the staff can help out with

Emma
Community Manager

Hi @lesterw - thanks for getting in touch with us on this! 

 

We want to assure you first off that we are reading and listening to all feedback and feature requests here. 

Any ideas shared here will follow the steps outlined in this post, and we commit to sharing our top-voted ideas with the relevant product teams for their consideration. 

 

On the idea you link here, this is not something the team are actively working on at the moment and the status has been updated to 'Not for right now' to ensure we are being transparent with you on that.

If anything changes we will be sure to update you - once we have new information, you will too. 

 

Hope that helps and let us know if you have any further questions on the idea process!

 

Emma

Status changed to: Delivered
Sytze W.
Helpful | Level 5

Hi Emma, 

I do hope that your Dev Team is not only focussed on most voted ideas. Your roadmap should also include refinements for UI. Not only the load of new products. 
From my standpoint I would assume that almost nobody leaves ideas in this section; so the ones that do may actually represent a larger audience. These few people are committed to make Dropbox better. It seems that Dropbox only comes into action if there are at least 100 or 500 or 1000 votes. This does no service to your platform! 

 

E.g. do to the small viewport I use Dropbox only as backup storage and archive. Your 'responsiveness' has led me to use iCloud fully. At least I can read the filenames there ....

I hope you will reconsider your policy.

Emma
Community Manager

Hi @Sytze W. 

 

Sure and apologies if my response was unclear here, I do want to assure you that while our most-voted ideas are considered for inclusion in the product roadmap, the Dropbox team is continually working to refine, improve and enhance the product and platform, including the UI and overall user experience.

BugBitten
Explorer | Level 4

Emma, Dropbox will be judged by its actions, not its words. Dropbox is fortunate to have such helpful feedback from users. Companies pay thousands £'s for market research, but you get it for free..... so do something positive with it. I've watched Dropbox pay lip service to its customers for years. It's the same now with Hellosign. You are a frustrating business to have on board. What are you doing all day if you're not trying to meet the needs of your customers? 🤔

skillet
Explorer | Level 4

I agree with BugBitten, so frustrating that for years there have been requests for smaller plans. I have the business storage through Google and OneDrive which is more storage than I will ever use. I have been using dropbox for years and want to support you guys and have so many links to you over the years. I am about to make the switch and cut the ties. Once that happens there is most likely no going back. There is no way I am paying for the 2TB plan. I also pay for iCloud right now and could easily use that since I have everything Apple.

 

Hopefully someone can curate all the posts that dilute these votes because there are so many threads asking for a smaller cheaper storage plan. 

Vote for this idea

Like this idea? Vote for it and we will give it the attention it deserves!

13 votes received