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Mac OS X 64 bit version?

Mac OS X 64 bit version?

Joel Y.
Helpful | Level 7

At what point will we see a 64 bit version for OS X? It is one of the last of my always running apps that is 32 bits? While many will say it is not necessary to have a 64 bit version that 32 is just fine, there are background processes that run to support 32 bit apps running on a 64 bit machine. Since just about everything else has been converted by their developers, isn't it about time for Dropbox to make the change?

Thanks!

Latest Update
Walter
Dropbox Staff
This idea has been closed as it has reached the end of the Share an Idea process.
 
Thank you for your suggestion, and if you have another idea to share, please do! 
Status changed to: Closed
49 Comments
Frank L.24
New member | Level 1

I would have to assume that Dropbox, like every other cloud provider besides Apple,  considers the Mac market to be a  niche market at best.

Christian5
New member | Level 1

So here is a story for Dropbox HQ how a little thing like 32 bit Mac has larger consequences...

My credit card number changed, so my renewal just failed. This triggered a a decision point about DropBox.

I have three gripes with DropBox:

1. The 32 bit on Mac sucks. On any i5/i7 class machine with a spinning drive (even hybrid), the 32 bit disk i/o tanks the entire OS. Especially if you have Google Drive and Dropbox. Booting or waking from sleep SUCKS performance wise, and chokes the whole machine whilst the two services throw your system into severe disk contention as your email and other things are also trying to start and access the disk. 64 bit Google drive is noticeably faster and smoother. Open activity monitor and watch Dropbox chew through 50+ gigs on a plattered drive for 5-10 minutes things are starting up... Pause DropBox and life is smooth as butter.

2. The pricing. The only option is $99 for 1TB of which I am using < 60GB.

3. Sharing a folder with another DropBox user consumes their quota. I completely understand why, however, if I share a > 2GB folder, they are no over quota and now must drop $100 which few want to do. Simple answer: consume my own quota when sharing with others.

These gripes have lead me to this thread while googling for options. This thread has lead me to learn more about how Dropbox competes with other services here: http://www.macworld.com/article/2984743/storage/comparing-iclouds-new-lower-prices-to-the-competitio...

So, the moral of the story is... crappy performance from a seemingly small thing drives a customer away. This drives decision for my colleagues away from the DropBox platform. Currently we have all moved to Google Drive for it's cross platform nature, it's 64 bit, I don't screw friends over when sharing, and has reasonable pricing at 100GB.

I am a Carousel user because culling photos there removes them everywhere. However, as I type, I am downloading the Google Photos for iOS to confirm I can use it as a sufficient shared Photos backup strategy for my family. And all this started with some intransigent attachment the engineering team has to 32 bit apps on Mac, which is losing your longest and best adopters who also are the most likely to influence your next customers.

 

Joel Y.
Helpful | Level 7

I would just like to point out that CrashPlan finally released a complete 64bit solution for OS X. Dropbox is my last always on process that runs some part at 32bit.  

Rethinking my needs and solutions!

Kaleb M.
New member | Level 1

I am also considering alternate options. I suspected what had been causing my computer to periodically pause and beachball and with research and this post pointing to Dropbox, I've found the culprit. The fact the Dropbox would release a Windows 64-bit version but not even consider a Mac version says all I need to know. Goodbye!

Bill P.11
Explorer | Level 4

It's scary to see DB going the way of Evernote - rolling out crappy new features no one wants instead of making their core product the best-of-breed. No one wants Paper, everyone wants DB to be faster. 

Joel Y.
Helpful | Level 7

I just uninstalled Dropbox and I too am seeing a much more responsive system......

I will monitor DB to see if they ever release a 64 bit app for OSX but for now I can meet my needs with Onedrive, iCloud, and Google Drive.....  The one group I have that shares files on Dropbox can be accesses via the Web when necessary.......

What a shame to be the industry leader and now they are becoming the leader of the system slowdowns:-(

Bill P.11
Explorer | Level 4

We have a number of people on older systems who have to turn dropbox off in order to do work. Which negates the point of DB in the first place!

Eric O.6
Helpful | Level 5

My university just paid a ton of money to provision dropbox accounts for everyone.  There are many, many mac users on campus.  And they are all noticing, along with me, that the dropbox app slows the computer down quite a bit.  64-bit I/O would help quite a bit.  Please!

Josh L.15
New member | Level 1

Guys, Dropbox is a first-class app for the Mac. 32-bits isn't first-class behavior. 

Marc L.13
Explorer | Level 4

Is it just me, or did Dropbox recently update to the point where it now runs as a 64 bit app?  Running version 3.14.2 on El Cap.  Shows 64 bit across the board for me.

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