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Passwords improvements

Passwords improvements

kevinfreels
Helpful | Level 6

So here are some ideas for improving on passwords.

 

1.) PLEASE make it so we can use Windows Hello to login. This is one thing roboform has right. I can click to open, and instead of typing my absurdlylengthy1of@kindpasswordthatno0neinthew0rldkn0wsbutME! I can simply swipe my thumb or index finger. 


2.) Recovery words? Really? With all your're doing right, this one is just plain wrong. Shortly after installing I was swapping my SSD for a larger one and broke a small piece of the board on my laptop. Fortunately Fujitsu make these things in a way that I didn't need an entire board. Just a piece of one that attaches to the larger board. So I got on my desktop and went to place the order. Amazon came up and then I was presented with a need to enter the password. I entered the password I hadn't actually used it on the desktop yet. So now I was presented with a page requiring me to enter my recovery words. ....  Well, the only problem is that I couldn't get into the account to get the recovery words to enter them. Apparently I was supposed to copy them ELSEWHERE (read unsecure place) in case I ever lost my primary password. What? So any person that sees this list of printed paper and as a user themselves might know what it is and suddently have access to the entire password database? That's just bizarre! This needs to be some kind of 2fa, like click here to receive an email or receive a text message, open that to launch into a list of personal questions you setup that noone else would know, combined with possibly a previously used IP and/or mac address.... Or bette still - just use an authenticator. Microsoft, Google, heck, even Zoho has one. And while you're working on it, maybe send an email at signup that says in huge letters front and center - WARNING: If you lose your password you will need this odd list of recovery words to get back into your account. Click here to login and get them.  And then don't let anyone proceed any further until they do. 

 

The rest are small suggestions and it's likely they're already being worked

3.) At the moment it looks like the desktop version is spaced in a way that the mobile version works comfortably. But on a desktop version I don't need a full page to see 8 passwords and the info. Nor do I need to scroll through the entire list on the mobile or desktop. make it react to the keyboard so when I want to work from the passwords list, I can tap R and be taken to the R section. and put an alphabet to the side so I can also click or tap the first letter. I'm aware there's a search but this is about being the best, not being just good. 

4.) I understand  that you're after a "clean" look. But there's a point when "less is more" becomes "less is....less". I hunted around for a good 5 minutes to find a settings page. Finally I did. in a dropdown after click a little icon near the center of the page, just barely above a working button and at the end of a search bar that had my initials. It just doesn't look like a place for a settings button. My initial instincts said to click on the dropbox logo and when I hovered over it, my mouse pretended that I was over a working link, but it didn't do anything. Meanwhile you have all this white-space.... This isn't art. It's a utility. You have a total of FOUR menu items, Preferences, Lock, Help, Send Feedback. None of which I should need to click twice for. Just put them in the big blank white space. Or put the first three there and put the feedback request elsewhere....I mean, if you really want feedback, put the request where it will be seen. I didn't even see it until AFTER I typed half of this ....which I suspect is in the wrong place since there is no mention of Passwords in the dropbox discussion area. So I'm going to now copy this and send it there as well. 

 

OK. I know that's a lot of words. Hopefully someone will take the time to read them. I spent a lot of time writing it and only did because I really do like it and can clearly see what it could be if given the right attention to these things.  

 

Latest Update
Walter
Dropbox Staff
This idea has been closed as it has reached the end of the Share an Idea process.
 
Thank you for your suggestion, and if you have another idea to share, please do!
Status changed to: Closed
6 Comments
Jay
Dropbox Staff

This idea is going to need a bit more support.

 

We've updated the status to encourage more users to back you up.

Status changed to: Gathering Support
ConF2_0
Helpful | Level 6

I totally support @kevinfreels  and I thank him for taking the time to write this up.  I learned quite a bit from reading it.  For example, I didn't know that there was a desktop app - that was going to be one of my suggestions! 😀

 

Although I have been using Dropbox for years, I am new to Dropbox Passwords.  It took me a long time to decide to try it, because I actually love the program that I currently use - 1Password.

 

I hope it's okay to use @kevinfreels' comments to build my own suggestions list.

1.  I don't mind typing in my password on the desktop and I don't need to type in anything on the phone, so I have nothing to add here.

 

2.  The Recovery Words had me a bit baffled as well, although 1Password does use a Secret Key for recovery. (It's a lot simplier than a page of words).

 

3.  I didn't even find the feedback link....that's why I am here!! 

 

     I also have a bit of a problem with the minimalist design where the new logins are concerned.  1Password allows me to add more fields such as Secret Questions or Secret Keys or whatever.  The limited fields also made it a challenge to import some of the entries from 1Password.

I do have to say that overall, the import of entries was fairly easy.

 

4.  This one is just mine:

I am having trouble understanding how to use the passphrase to set up the Lock features....and not happy that I have to set it up on each browser.  It would be better if I could set up just one passphrase that I can turn on in each browser.  Actually, it would be best if you just included a Lock feature so that I can set the plugin/app to lock as I want.  For example, when I am at home, I don't mind if the plugin/app stays open for a bit, but when I am on another computer, I want to be able to lock it immediately as I finish with it.

 

5.  Last thing, the setting to autofill doesn't work properly.  Sometimes it autofills and sometimes it doesn't.  I actually prefer to have an "autofill" button rather than having the plugin fill on its own.

 

Thanks so much for your time and the hard work with this app.  Please keep at it!

 

 

Walter
Dropbox Staff

Thank you for your idea, while we can’t take every idea forward we do regularly re-review and will update you if anything changes!

Status changed to: Not for right now
Jared W Bolton
New member | Level 2

All I want with the Passwords utility/functionality:

 

As the Dropbox Owner, I want to specify which files or folders can be visible or password-protected at will (regardless of Dropbox Plan).

 

Example: If I have a 'Legal' folder, I want to password-protect that. I may even want to change the visibility on that. If I have a specific 'Private' folder, I may want to render that 2FA password-protected and render it invisible immediately.

 

And I want to customize my passwords alphanumerically with no limit on length size or the use of 'special' characters. Immediately.

 

NOTE: A 6-pin numerical passphrase in your 'Vault' or 'Locker' is the WEAKEST form of security.

The Dropbox team needs to make a secure folder access direct, simple, and secure to the user's preferences.

(A library hack could obliterate that 6-pin passphrase in milliseconds.)

 

PREFERRED OPTION: As the Owner, I want to specify which files or folders can be visible or password-protected to any configuration at will. Immediately.

SUGGESTION: Select a folder in your Dropbox folder. Go to the "..." to your right and select a feature: PASSWORD PROTECT/VISIBLE. Input your passphrase (your custom configuration). SET as 'Visible/Invisible'. Set as 'Password-Enabled'/Password-Disabled'. SAVE and CONFIRM.

Test it.

Go to the Search bar and type the name of a private/hidden file.

You always should get a password prompt for access to this designated file or designated folder. (This is designated by Owner only.)

Thanks.

Jay
Dropbox Staff

Hi @Jared W Bolton, this idea isn't related to the Dropbox Passwords extension, as that related to passwords saved on other sites.

 

It isn't possible to password protect folders in your Dropbox account, as they are normal folders in your file explorer. The only exception is the Dropbox Vault which has to be setup via the site.

Walter
Dropbox Staff
This idea has been closed as it has reached the end of the Share an Idea process.
 
Thank you for your suggestion, and if you have another idea to share, please do!
Status changed to: Closed
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1 votes received Status: Closed