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Permanently deleting closed file requests

Permanently deleting closed file requests

mikeroberts3000
Explorer | Level 3

I would like to permanently delete closed file requests. An identical issue was opened and marked as solved 2 years ago, but the underlying issue was never actually addressed.

https://www.dropboxforum.com/t5/Files-folders/Can-i-delete-permantly-the-file-requests/td-p/208852

I wanted to +1 this previous issue, but the reply button wasn't working. Moreover, because the previous issue is already (erroneously) marked as solved, I figured I might get more traction by opening a new discussion.

Latest Update
Walter
Dropbox Staff
This idea has been closed as it has reached the end of the Share an Idea process.
 
Thank you for your suggestion, and if you have another idea to share, please do! 
Status changed to: Closed
15 Comments
Rich
Super User II

It's not erroneously marked as solved. Solved does not necessarily mean resolved to a person's satisfaction. On these forums it simply means that the post has received the proper response for the issue raised. In this case, the response provided by Zed is still correct.

File Requests still cannot be removed once closed. They will remain under Closed Requests indefinitely.

jazzmeg1
Advanced | Level 16

Hello

Is there any way to permanently delete "Closed requests" from the File requests page?

Thank you

Jane
Dropbox Staff
Hey @jazzmeg1, kindly note that we’ve closed the original Solved thread for commenting, as this had been an older conversation that wasn’t active for a long time, however I’ve just moved your post in the follow-up discussion on the same inquiry. 
 
While this isn’t currently available Meg, we’re collecting & forwarding your interest on similar features that could enhance the way you’re interacting with Dropbox. Please let me know if you’d like me to move the follow-up thread to the Share an Idea section on your behalf,  where other Community members could upvote it & I’ll follow-up with you asap. 
 
(On a slightly separate note, I’m also cross-checking the specifics you had included on our second discussion & I’ll touch-base with you there shortly.)
 
Enjoy the rest of your day until we talk again! 
jazzmeg1
Advanced | Level 16

Thank you, Jane.

Please let me know if you’d like me to move the follow-up thread to the Share an Idea section on your behalf,  where other Community members could upvote it & I’ll follow-up with you asap. 

Yes, please forward it.

 

Thanks again.

Jane
Dropbox Staff

Done @jazzmeg1😊 

Daphne
Dropbox Staff

This idea is going to need a bit more support.

We've updated the status to encourage more users to back you up!

Status changed to: Gathering Support
Jonathan Perl
New member | Level 2

It is crazy that I can't get rid of closed requests.  i am using about 20 requests per class per semester - at 3 classes per semester, that's that is adding up to at least 120 requests per year - an unmanageable #. 

Pannl
Explorer | Level 3

I second what Jonathan Perl said. Crazy that you can not delete these closed file requests.  It looks like you can delete the files but not the file requests.  Please look into this. Thank you DropBox.

Hannah
Dropbox Staff

Thank you for this idea. While we can’t take every idea forward we do regularly re-review and will update you if anything changes!

Status changed to: Not for right now
KBMW
New member | Level 2

If the files in the requests are deleted why does it still indicate the number of files?  I would like to feel confident that the files have been permanently deleted. And I see no reason to keep this history.  Makes me reconsider using Dropbox.

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17 votes received