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Rerun upload for failed files

Rerun upload for failed files

MaksMaks991
Helpful | Level 5
Sometimes uploading a large set of files we see a message at the end of operation stated that some files are failed to upload to Dropbox. But there is no any button to quickly retry uploading of them.

Our real scenario. We started uploading a folder containing about 10k files. After several hours when the operation was complete we saw the message mentioned above. Opening details we got almost unresponsive (due to the count of files) window with the list of all files. Somewhere in the middle of this list we found those failed files. Some of them were from one subfolder, some from another one. Wasted about 1 hour of my time I collect all failed subfolders. When I tried to upload them again all was fine, files were uploaded.

So my obvious question is why do you force people to waste the time on actions that can be easily do automatically? Just give please ability to rerun upload for failed files/folders.
2 Comments
Mark
Super User II

Dropbox isnt designed to be used via the website - its designed to be used via the software on a desktop where auto reuploads etc. automatically happen. The website is intended to be used when your main computer isnt available. 

 

Can you not install the software and upload that way?

MaksMaks991
Helpful | Level 5

Dropbox is designed to be used by all provided ways. Some notes about our scenario:

- we have several flash drives

- we want to send content of each drive to Dropbox to make backup and get rid of the flash drives

- we want to use smart sync to not have all the files on local computer

 

You suggest to use desktop app. But this will force us to copy all files to local Dropbox folder. Obviously we don't want to have thousands of files on the local drive.

 

Web app should be as comfortable as another ways of Dropbox usage.

 

Another use case: what if we want to upload files from work computer and not home one and we want to not have desktop app installed? 

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