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1 of my 3 computers is showing twice and won't let me sign in the one that got disconnected

1 of my 3 computers is showing twice and won't let me sign in the one that got disconnected

Explorer | Level 4

1 of my 3 authorized computers is showing twice and won't let me sign in the one that got disconnected. I only have 2 working and 3 are showing in my account. 1 shows twice.

3 Replies 3

Re: 1 of my 3 computers is showing twice and won't let me sign in the one that got disconnected

Super Collaborator | Level 20

Hi @Terry H.,

Erase from the list the one which the noted last activity is earlier and keep the second, with later activity (that's the one currently working). Alternatively, you can remove both instances of the doubled device and reconnect it back, after.

Good luck.

Re: 1 of my 3 computers is showing twice and won't let me sign in the one that got disconnected

Super User II

@Terry H. wrote:

I only have 2 working and 3 are showing in my account. 1 shows twice.


You can delete one of them by clicking the X to the right of the device name.

Re: 1 of my 3 computers is showing twice and won't let me sign in the one that got disconnected

Explorer | Level 4

Does NOT work. The 1 stays listd as 2 of my 3 devices.

 

I deauthorived them all and had to reauthorize them again. Just STUPID to have to do that because of their error.

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