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10-15% CPU usage even nothing to sync, draining my laptop battery

KelvinKam New member | Level 2
New member | Level 2

Hi Dropbox support & friends,

I just installed Dropbox on my computer yesterday, and using Smart Sync (Online Only). But notice my laptop battery drain fast after installed Dropbox.

As checked, Dropbox seems using CPU sometimes even not syncing files. Please check below screenshot for more information.

Dropbox version: v74.4.115 / I just installed Dropbox on yesterday, I am not suppose to reinstall it so often.

Untitled.png

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1 Accepted Solution

Accepted Solutions

Re: 10-15% CPU usage even nothing to sync, draining my laptop battery

Dropboxer
Dropboxer

Hey there @KelvinKam  - how are you today?

At first, have you rebooted your computer since you first noticed this spike on your CPU usage? 

If you did and still experience high CPU usage from the Dropbox application, you may want to review the following article first which covers common causes of high CPU usage and the steps to resolve these: 

https://help.dropbox.com/installs-integrations/desktop/high-cpu-usage

Keep me posted!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

1 Reply 1

Re: 10-15% CPU usage even nothing to sync, draining my laptop battery

Dropboxer
Dropboxer

Hey there @KelvinKam  - how are you today?

At first, have you rebooted your computer since you first noticed this spike on your CPU usage? 

If you did and still experience high CPU usage from the Dropbox application, you may want to review the following article first which covers common causes of high CPU usage and the steps to resolve these: 

https://help.dropbox.com/installs-integrations/desktop/high-cpu-usage

Keep me posted!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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