As a first step, could you please try printing the file in question from another browser, through incognito/private browsing mode, as well as ensuring that you’re not running any browser extensions? Could you also clear your cache and see if that does the trick?
Hi there. As suggested, I tried printing on another browser and also in icognito/private browsing mode. I have no extensions on either browser. I also cleared my cache but continue to have the same issue. Is there anything else I can try?
I'm also having this issue (error 401 when attempting to print from a browser) -- I've tried an incognito window, different browser, clearing cache... they all end up with the 401 error. The only way around right now is to download the file to my computer to print but there must be a better solution?!