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After Windows 8 Updates, Dropbox no longer functions at all

After Windows 8 Updates, Dropbox no longer functions at all

Adam C.24
New member | Level 1

After a recent Windows 8 update (the kind you can't delay, it just takes over your computer) I get Dropbox errors on bootup and cannot open dropbox or uninstall. I get this error: See the logfile 'C:\Users\myname\AppDate\Roaming\Dropbox\bin\Dropbox.exe.log for details. I did that and got this:

 

Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
File "dropbox", line 5, in <module>
File "multiprocessing\__init__.pyo", line 84, in <module>
File "_multiprocessing.pyo", line 12, in <module>
File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.

 

Which of course means nothing to me, but I need to solve this asap, I have things relying on Dropbox, and it's not working anymore. 

Thanks for your help!

10 Replies 10

Re: After Windows 8 Updates, Dropbox no longer functions at all

Rashid B.1
New member | Level 1

same issue here, have you found a solution anywhere Adam ?

Re: After Windows 8 Updates, Dropbox no longer functions at all

sara i.1
New member | Level 1

same here

Re: After Windows 8 Updates, Dropbox no longer functions at all

Adam C.24
New member | Level 1

no solution yet

Re: After Windows 8 Updates, Dropbox no longer functions at all

Rashid B.1
New member | Level 1

started working after the restart

Re: After Windows 8 Updates, Dropbox no longer functions at all

Adam C.24
New member | Level 1

I've restarted, powered off, etc multiple times and no solution.

Re: After Windows 8 Updates, Dropbox no longer functions at all

sara i.1
New member | Level 1

Dear Adam, I simply went to the dropbox homepage and installed/downloaded the programme again. Now it's working. Hurrah! Good luck.

Re: After Windows 8 Updates, Dropbox no longer functions at all

Amanda R. L.
New member | Level 1

I'm running Windows 7 and I just got this problem. I tried unlinking it and them reinstalling the program, as sara i. suggested, and that worked.

Re: After Windows 8 Updates, Dropbox no longer functions at all

Else N.
New member | Level 1

Same problem here! Will try to reinstall and assume that helps.

Re: After Windows 8 Updates, Dropbox no longer functions at all

Benjamin B.14
New member | Level 1

Same problem for me except than the message shows up even when I try to uninstall the Dropbox app. Can't do this, apparently... I'm running Windows 7 by the way.

Who's talking

Top contributors to this post

  • User avatar
    ksingh New member | Level 2
  • User avatar
    Benjamin B.14 New member | Level 1
  • User avatar
    Else N. New member | Level 1
  • User avatar
    Amanda R. L. New member | Level 1
  • User avatar
    sara i.1 New member | Level 1
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