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Paid dropbox account, Samsung S4
Dropbox app on android device no longer uploads photos. Trying clearing cache on android device, no luck
I reinstalled the android app, and it appears to be working for me again. I am still trying to find the perfect solution for automatically moving pictures from android to dropbox.
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Hello
Here are some details:
Dropbox App was 70.2.4 now 72.2.2
Phone model SCH-I545
Android Version 5.0.1
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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I'm having the same issue: my new photos stopped upload a few weeks ago. Android 7.1.1, Note 8,
@Sanchez wrote:Hey @D K.7,Thanks for getting back to me. Are you using the Camera Uploads feature?I'm having the issue issue. Note 8, Android 7.1.1, settings set to upload on wifi and data and uploads is turned on. Unless I go into the app and then it looks for new photos, it doesn't upload. What can I do?
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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I reinstalled the android app, and it appears to be working for me again. I am still trying to find the perfect solution for automatically moving pictures from android to dropbox.
I had the same problem on my Android.
Uninstalling and installing the dropbox app fixed the issue.
Dropbox 72.2.2
Android 7.0
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Dropbox version 80.2.2
Motorola Moto X4
Same problem. Photo sync used to work, now it doesn't. It hasn't for weeks, maybe months.
To get them to upload, I have to go into the Dropbox settings, turn off automatic upload of photos, and then turn it back on again. One suggestion I have seen is to go into the "Battery Optimization" screen on the phone, and set Dropbox to "not optimized". I did that. It made no difference.
I'm looking at switching to Google Backup & Sync. I would rather not.
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