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Android Dropbox v170 crashes directly on startup

Android Dropbox v170 crashes directly on startup

Jasu
New member | Level 2

Until the latest downgrade Dropbox was working fine. Now, with v170 it crashes immediately after it's launched and the OS.

Here's what I tired aleady to no avail:
- Purging the app cache didn't help.
- Reinstalling the app didn't help.
- Old APK 168.2.2 didn't complete install.
- Old APK 166.2.4 installed but crashed after startup like the latest.

:confounded:

Phone: moto g7 power
Android: 9
Dropbox app version: 170.2.8 (latest as of Dec 2019)

Any tips from more knowledgable Dropboxers is highly appreciated.

All the best,

Jax

1 Reply 1

Re: Android Dropbox v170 crashes directly on startup

Daphne
Dropboxer

Hey @Jasu, I hope you're well today!

So we can have a better look into this, I've reached out to the email linked with your Community profile.

If you'd like, please just check your inbox when you have a moment and we can go from there.

Thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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