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I reset my Huawei 302 Stream phone and am now unable to re-install Dropbox. Google Play tells me that the app is not compatible with my device. If I remember well, the app requires Android 4.4; my version is 4.4.2 (and can't be upgraded). Perhaps there are other factors than the Android version that prevent it from working.
Is there a way for me to install Dropbox on this phone?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks Lusil. For now I have a different solution: Before resetting my phone, I had used a Huawei utility "clone phone" to copy everything to an other Stream (yes, I have two of those). It occurred to me that I should make use of that clone.
After cloning the clone back to the original phone, the Dropbox app is back and I am happy. I checked that the version that is installed on the phone is 140.2.6, which is the newest version (May 3) on the Play Store. It looks everything is OK for now.
Bernd.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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