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Android app shows empty folders

Android app shows empty folders

Kyriakos G.
New member | Level 1

Some of my folders (I believe below a certain depth in the folder tree) show to be empty in my Android App, although they are not. I tried to uninstall and install the app but this didn't fix the issue. I have files and folders with Greek characters, maybe this causes the problem?

25 Replies 25

Re: Android app shows empty folders

andreas l.17
New member | Level 1

I have the same problem, waiting for an answer....

Re: Android app shows empty folders

andreas l.17
New member | Level 1

And my colleague too, both from Greece

Re: Android app shows empty folders

Alexandros P.
New member | Level 1

i also have the exact same issue.. Can please someone from dropbox give a solution?

Re: Android app shows empty folders

GEORGE A.1
New member | Level 1

Same problem. Although the folders appear ok on the windows dropbox version, that does not happen on my samsung tablet and phone... Please help. ..

Re: Android app shows empty folders

GEORGE A.1
New member | Level 1

The problem seems to be in the android app of dropbox. .. when i try to access my folders using my android phone or tab through dropbox.com everything is fine.

Re: Android app shows empty folders

Aris P.
New member | Level 1

The same problem here! Greek characters as well. The empty folders exist only in deep folders. Dropbox pls help!

Re: Android app shows empty folders

Mehmet O.2
New member | Level 1

Same problem ! I can reach my files on windows but on android app says empty folder !

Re: Android app shows empty folders

Kostis M.
New member | Level 1

I have the exact same problem on some folders. Greek language Galaxy s6 mobile phone

Re: Android app shows empty folders

Niki H.
New member | Level 1

Same problem here...

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