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Android - camera uploads progress bar missing

Android - camera uploads progress bar missing

friggincanvy
Explorer | Level 4
Go to solution

Why is the the upload progress bar is missing on camera uploads? I have no idea if the upload is complete, stuck, still going... no feedback whatsoever, it's just happening in the background.

Not to mention I have to launch the Dropbox app to trigger camera uploads. Poor.

It's all so broken these days.

Samsung S9+ on Android 9.0, all up to date.

Edit: I've found it, in 'Photos'.

 

Having to open Dropbox to start uploads is still the case however.

1 Accepted Solution

Accepted Solutions

Lusil
Dropbox Staff
Go to solution
 
Glad to hear that you were able to find the answer to one of your queries. As for the other:
 

@friggincanvy wrote:

Not to mention I have to launch the Dropbox app to trigger camera uploads. 

Have you enabled background uploading by any chance?
 
Let me know of any updates!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Lusil
Dropbox Staff
Go to solution
 
Glad to hear that you were able to find the answer to one of your queries. As for the other:
 

@friggincanvy wrote:

Not to mention I have to launch the Dropbox app to trigger camera uploads. 

Have you enabled background uploading by any chance?
 
Let me know of any updates!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

friggincanvy
Explorer | Level 4
Go to solution

Appears to work erratically. I'll keep an eye on it and return if I notice it happening again...

Lusil
Dropbox Staff
Go to solution

No worries, @friggincanvy. Let me know how it goes and I’ll make sure to get back to you as soon as possible. :grin: In the meantime, have a wonderful day ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

concretekoori
New member | Level 2
Go to solution

Can we have the answer please? This happens to me all the time. I am uploading video files (complete folder structures) to dropbox. I also lose some files but not others. 

 

Honestly dropbox is more hassle than its worth. I am about to go to another service

Lusil
Dropbox Staff
Go to solution

Hey @concretekoori, thanks for nudging us on this thread. 

I'd be more than happy to help, I'll just need a bit more info on this; for example:

  • Are you referring to not seeing a progress bar when uploading via the mobile app?
  • Are you uploading your video files manually or with camera uploads?
  • Have you tried connecting to cellular data or a different WiFi network?

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Lusil Dropbox Staff
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    concretekoori New member | Level 2
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    friggincanvy Explorer | Level 4
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