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Android password not working

Android password not working

jasonhirsh
Explorer | Level 4

I am getting the following error on my android.
.

6 Replies 6

Re: Android password not working

jasonhirsh
Explorer | Level 4
Unauthorized passwords unavailable

Re: Android password not working

Hannah
Dropboxer
Hey @jasonhirsh, thanks for posting!

Is this error coming from your Dropbox app? Can you please send me a screenshot of this message, so I can check it out? 

Thanks!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Android password not working

jasonhirsh
Explorer | Level 4

Screenshot_20210506-085455_American Airlines.jpg

Re: Android password not working

Hannah
Dropboxer
Thanks for the screenshot, Jason. 

This might be a message from the Dropbox Passwords app, but when are you getting it exactly? 

And do you have Dropbox Passwords installed on your phone?

Keep me posted!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Android password not working

jasonhirsh
Explorer | Level 4
Any time i try to use a password I can make it stop by opening app

Re: Android password not working

Hannah
Dropboxer
This doesn't seem like it's coming from the Dropbox app, Jason, but just in case, can you uninstall it, restart your device and then reinstall it, to see if it helps?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
  • User avatar
    jasonhirsh Explorer | Level 4
What do Dropbox user levels mean?
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