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Android waiting for upload on home WiFi

New member | Level 2
New member | Level 2

Hi!

I can't upload files with my android to Dropbox. I get message: Waiting for upload.

What is interesting, when I connect my phone to my second mobile phone Android hotspot, then I can upload files. But when I am on my home WiFi then I get that message.

 

3 Replies 3
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Re: Android waiting for upload on home WiFi

Dropboxer
Dropboxer
 
As a first step, could you please send me a screenshot (omitting personal info) of the (error) message that you’re seeing so as to have a better understanding of your concern? 
 
Thanks in advance! 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Android waiting for upload on home WiFi

Explorer | Level 3

i have same issue, i can't upload with any wifi connection.

only uploads when mobile data is on

 

Screenshot_2019-05-31-10-29-56-138_com.dropbox.android.png

Highlighted

Re: Android waiting for upload on home WiFi

Dropboxer
Dropboxer
Hi there @Escobar, could you please let me know the following so that I have a better understanding of the behavior you’re experiencing:
  • Are you able to automatically upload while WiFi and data is turned on at the same time, or only when your cellular data is enabled?
  • Are you having this issue with all photos or videos as well?
  • Have you checked your network settings from your mobile device by any chance?
Let me know what you find!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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