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Annoying notice about No internet connection while Dropbox is working

Annoying notice about No internet connection while Dropbox is working

Nora G.
Helpful | Level 5

After installing and re-installing Dropbox I get a blue notice (every time I start my computer) "Dropbox setup" than lower it say "No Internet Connection (which is totally wrong) your computer is currently offline". "Please check your network setting". Below that it says Retry. All this time my dropbox is open in the startup tray and working. When I try to close this notice with the X on the left top side, it asks me if I want to exit dropbox. If I press OK it closes down. I have no idea how to get rid of this annoying notice. Thanks.

 

 

 

1 Accepted Solution

Accepted Solutions

Re: Annoying notice about No internet connection while Dropbox is working

Nora G.
Helpful | Level 5

Thank you Jay, I appreciate it.

 

View solution in original post

6 Replies 6

Re: Annoying notice about No internet connection while Dropbox is working

Jay
Dropboxer

Hi @Nora G., thanks for joining the Community!

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link.

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Annoying notice about No internet connection while Dropbox is working

Nora G.
Helpful | Level 5

I am sorry I did not say the obvious, YES I am a basic plan user and I have 3 devices connected. Therefore I do not have the privilege of installing the advanced Dropbox version. So am I doomed to have this annoying notice hunt me forever when I open my computer? I guess I might as well start looking for an alternative solution, sad.

 

Re: Annoying notice about No internet connection while Dropbox is working

Jay
Dropboxer

If your current computer is in the list of devices, then you should be able to perform the advanced reinstall, since it would return to 2 devices when you uninstall it.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Annoying notice about No internet connection while Dropbox is working

Nora G.
Helpful | Level 5

Thank you Jay. At present, I do not want to delete Dropbox and reinstall it. I worry about my files etc. I will keep your advice and might do it at a later stage. 

 

Re: Annoying notice about No internet connection while Dropbox is working

Jay
Dropboxer

I understand, if you require any further assistance, I'm a message away!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Annoying notice about No internet connection while Dropbox is working

Nora G.
Helpful | Level 5

Thank you Jay, I appreciate it.

 

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