cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App log in problems

App log in problems

John boy
New member | Level 2

I have been with Dropbox now for many years I have a new phone but can't access the Dropbox app with my email and password yet when I access via Google with the same info I'm logged straight in

1 Reply 1

Re: App log in problems

Lusil
Dropboxer

Hi @John boy, thanks for dropping by. 

 

Do you get any error messages when you try to sign in manually? 

 

If you do, could you send us a screenshot (without any personal info) of it? 

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?