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App not opening on iMac

New member | Level 2
New member | Level 2

Please help if you can, I have installed DropBox on my Catalina Mac 10.15.

It opens up the top and can access the mac finder window to see my files.

What I can't for the life of me open is the actual dropbox app which I find far easier to navigate, I had it running previously but for some reason can open it now.

I have re-installed to no prevail. I just want to access dropbox through the dropbox app as I don my MacBook Air.

1 Accepted Solution

Accepted Solutions
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Re: App not opening on iMac

Dropboxer
Dropboxer

Hi there @Hilaria Delcatig, thanks for checking in with us.

 

As a first step, have you tried changing the settings to be able to open the desktop app instead of your Finder, by following these steps

 

Let me know if this helps, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: App not opening on iMac

Dropboxer
Dropboxer

Hi there @Hilaria Delcatig, thanks for checking in with us.

 

As a first step, have you tried changing the settings to be able to open the desktop app instead of your Finder, by following these steps

 

Let me know if this helps, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: App not opening on iMac

New member | Level 2
New member | Level 2

Lusil, thank you!

Your solution has worked perfectly! 

I couldn't for the life of me find out how to do it.

Thanks for your help, super happy!

Highlighted

Re: App not opening on iMac

Dropboxer
Dropboxer

Anytime, @Hilaria Delcatig!

 

love-it.gif

 

 

 

 

 

 

 

 

 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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