Apple Silicon (M1) Desktop Sync Compatibility

[_robin_]

Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.

Rosetta is not an option as it annihilates the battery.

This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.

https://www.dropboxforum.com/t5/Dropbox-ideas/Desktop-app-with-syncing-for-devices-with-ARM-processo...

There are also lots of comments on this thread to help support the case for demand: 

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Dropbox-Apple-Silicon-M1-install/td-p/... 

[anonymous]

“In review” lol.

Too late Dropbox, you’ve already revealed the complete disdain you have for your customers.

It took a year and over 1000 votes to get you to do your job and communicate with the people who pay for your supposedly professional service.

Changing the status of this thread to pretend like you’re listening isn’t enough. Tell us the truth about what’s going on. Now.

[boxin]

Please reconsider your stance on supporting M1/ARM processors natively. I am a Dropbox fan and would prefer continuing to use Dropbox but quite frankly, it's not a huge lift & shift (i.e. copy & paste) to migrate to another file hosting platform. Thank you.

[johnboiles]

I'm an engineer who has ported a few things to Apple Silicon. In most cases arm64 support is pretty quick to add to build systems (worst case you just build everything separately then lipo it together). Happy to knock this out for y'all with an hourly contract.

As it is now I keep Dropbox closed by default on my Mac.

[TheRealDude]

Hey Dropbox,

You are joking, right?

[Bakaburg1]

Dropbox, with the amount of money I pay you there should be no doubt about supporting Mac Silicon. I am buying the new MPB and I’m shocked to discover that an M1 version of the app doesn’t exist already!

[_robin_]

Thanks for putting this in review @Emma 

Would you be able to post as to what is going on? It may help.

e.g. I have escalated this to the Product Director as a matter of urgency and I will have a response for you today.

[nrouke]

I'm currently paying for both a Dropbox account and upgraded iCloud storage (for home cameras), but I prefer to use Dropbox as my primary storage solution.

If the company really doesn't plan on supporting M1 by the time I upgrade later this year then there's really no reason to keep Dropbox.

It's super weird that this isn't a priority for you guys...

[Benson1]

Totally agree that this is showing their cards at Dropbox regarding the sentiment to a big part of their market.  Please take a lesson from Adobe on this one.  We are also an Adobe business partner and they have led by being the first one to have support for new hardware to the market and their commitment to support it is entirely evident in being the first ones out of the gate to support new hardware configurations.  They're not always perfect but I know that we are valued.  They do not drag their feet 'WAITING FOR AN ONLINE PETITION' before they decide to make an important business decision.  Incredibly disheartening.  

[ajnozari]

Y'all are joking about this response right Dropbox?

M1 Macs are the future for MacOS.  Most of us don't just use Macs, we use a variety of devices that YOUR service lets us sync with.  Attitudes like this is why I left y'all for OneDrive and absolutely never looked back on canceling this subscription.

[Joerie]

Time to leave dropbox then…