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Azure AD SSO: do all member accounts have to be directly added to Dropbox?

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Azure AD SSO: do all member accounts have to be directly added to Dropbox?

New member | Level 2
New member | Level 2

I'm working on integrating Dropbox with Azure AD, where Azure AD is the identity provider.   This is a new deployment of both Azure AD (via Microsoft 365) and Dropbox Business.

 

My question regarding Dropbox member accounts:

  • (a) do they have to be directly added to Dropbox AND Azure AD?   -OR-
  • (b) if only created in Azure AD, will the account automatically be created in Dropbox when the user attempts to login?

 

I'm finding (a) is the case:  When an account is created in both, Dropbox recognizes the account as SSO and redirects to Azure AD for login.    Is (a) the correct behavior?   (I was hoping for b )

 

Thanks.

1 Accepted Solution

Accepted Solutions
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Re: Azure AD SSO: do all member accounts have to be directly added to Dropbox?

Dropboxer
Dropboxer

Hi @mphimfo; welcome to our Community and happy Friday!

 

I think most of your concerns are outlined in the relevant Help Center article so I'd suggest that you started from there:

 

Let me know if you have any follow up questions! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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2 Replies 2
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Re: Azure AD SSO: do all member accounts have to be directly added to Dropbox?

Dropboxer
Dropboxer

Hi @mphimfo; welcome to our Community and happy Friday!

 

I think most of your concerns are outlined in the relevant Help Center article so I'd suggest that you started from there:

 

Let me know if you have any follow up questions! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Azure AD SSO: do all member accounts have to be directly added to Dropbox?

New member | Level 2
New member | Level 2

Thanks, that document did explain it.     

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