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BackWPup app is disabled and can't get new auth key

New member | Level 2
New member | Level 2

Hi.

The BackWPup app is is showing as disabled when I try to get a new authorization key.

When I try to get a new auth key it goes to dropbox, but I get a "app is disabled" error message.

Inside dropbox settings I can't find that app listed anywhere in order to remove it.

Any thoughts?

thanks,

Geoff

1 Accepted Solution

Accepted Solutions
Highlighted

Re: BackWPup app is disabled and can't get new auth key

Super User II
Super User II

@Geoff44 wrote:

When I try to get a new auth key it goes to dropbox, but I get a "app is disabled" error message.


That message means the entire app, not your connection to Dropbox from it, has been disabled. You'll need to contact the developer of BackWPup and make them aware of the issue. They may need to contact Dropbox Support to get their app re-enabled.

View solution in original post

1 Reply 1
Highlighted

Re: BackWPup app is disabled and can't get new auth key

Super User II
Super User II

@Geoff44 wrote:

When I try to get a new auth key it goes to dropbox, but I get a "app is disabled" error message.


That message means the entire app, not your connection to Dropbox from it, has been disabled. You'll need to contact the developer of BackWPup and make them aware of the issue. They may need to contact Dropbox Support to get their app re-enabled.

View solution in original post

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