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Background uploading not staying on

Background uploading not staying on

r1701me
New member | Level 2
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Is anyone have an issue where if you turn on Background Uploading, it will work for a little while after turning off the app, then you'll get the notification that uploading is paused and I'll need to launch the app to continue?  When I do launch the app, uploading begins.  I'll go and check the setting for Background Uploading and it will be set back to OFF.  Both my iphone and ipad (with iOS 11.0.2) are having the exact same problem.

 

I'm running the latest version of Dropbox (66.2.8) with iOS 11.0.2.  I have also checked location permisions and they are set to always use.  Dropbox also has access to background app refresh as well photos.

 

Any suggestions would be greatly appreciated.

 

Thanks!

10 Replies 10

Joe M.10
Helpful | Level 6
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Sanchez, 

 

Thanks for the message.  Indeed, I have IOS 11.2.6, and the most recent version of the app on an iPhone 10.  I actually just got the phone, and was seeing the same thing on my 6S+.  I sent support a message.  The ticket number is: #7621256 

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    Joe M.10 Helpful | Level 6
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    Sanchez Dropbox Staff
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    Mark Super User II
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