cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blank Notifications, Cant Click any Tabs pane

Blank Notifications, Cant Click any Tabs pane

rajismine
New member | Level 2

Hello,

facing a weird issue for last 2 weeks

The Notification pane is blank. I do get notification dots and badges but the notification pane remains blank

The "For You" and "Recent" panes also cannot be clicked anymore

attaching a screenshot. Any help will be mich appreciated

I am using Win10 OS build 1909 on a Core i7 Dell Laptop

Untitled.png

1 Reply 1

Re: Blank Notifications, Cant Click any Tabs pane

Daphne
Dropboxer

Hi there @rajismine, thanks for reaching out to us here!

If you have any antivirus or firewall installed on your computer, can you try temporarily disabling these to see if there's any change in the desktop app's behaviour?

Also, do you have any VPN/proxy settings set up in the desktop app preferences?

Let me know what you find and we'll go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
How do you get refocussed while working from home? Do you find any of these options keep you from getting distracted?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?