Apps and Installations
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Hi
After installing Dropbox (Dropbox 58.4.92 Offline Installer) and launching it I am stuck with a blank 'Set Up Dropbox' screen, unable to provide credentials. Main screen says 'Waiting to be linked to Dropbox account'. This is a new Dropbox install on a new Windows 10 laptop.
After skimming through forums and this ressource I have made sure of the following : No proxies installed, Defender firewall turned off, no virus scan or anti virus active, Malwarebytes turned off, ISP router firewall turned off.
I am at a loss hoping someone can help me.
Thanks a million!
Hello Jane
Here is a screenshot of what the DropBox sign-in screen looks like. the content is actually there, it is just not visible. I was able to sign in by guessing my way around the screen.
Regards
Jason
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hello Jane
Hopefully screenshot available here:
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hey there (@junryantecristo), Iāve moved your post here, in order to point you towards my suggestions above. Please have a look at your convenience & let me know how my advice works for you whenever you get a chance. Thanks for getting in touch on the Community & Iāll be awaiting your next reply on this discussion!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hey everyone. Click on the link below that will take you to a youtube video explaining how to quickly solve the problem. The way that guy does it seems that it would not work but it works for both conflicts if the box to start session is white or black.
https://www.youtube.com/watch?time_continue=10&v=qK_KCxJaTpk
Hi there!
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