Great news for enterprise Symantec users. Are you able to do this for CylancePROTECT as well?
Are you having an issue similar to what's described here but with CylancePROTECT instead of Symantec running on your devices?
A little more info would be super helpful just to make sure I fully understand exactly what the issue is that you're having with this particular software.
Looking forward to hearing back from you!
I have just been through this thread and am having the same issue as many folks are describing. Corporate machine - no control over antivirus software etc. Dropbox causing BSoD when it starts to sync. We have CylancePROTECT version 2.0.1530.5
Our IT encouraging us away from Dropbox - and I am close to agreeing - but I like it better than the alternatives so would love to stick with it if this issue can be resolved quickly.
Thank you both for bringing this up!
I'd like to do a little further investigation with you both and send this along to our specialists too.
When you have the chance, please check your inbox for my message and we can take it from there.
Hey @owca2002, thanks for joining the discussion here!
Can you let me know if you're using CylancePROTECT, and if so, which version?
Would you mind if I reach out to the email linked with your profile here, through our Support channel?
Let me know!
Just an update: Dropbox is able to sync now without BSOD. I'm on Windows 10 on a work computer using CylancePROTECT. No idea if the fix was through Dropbox or CylancePROTECT, but I'm happy!
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