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Boot drive too small for dropbox folder

Boot drive too small for dropbox folder

EdOhio
Explorer | Level 4

I am admin for new unlimited business account where photos are our business.  Typical member has terrabytes of data on external drive array, which we want available from the road. Dropbox seemed perfect until we learned the dropbox folder needs to be on the boot drive, and no boot drive can even begin to hold the photo files.  We're Mac based, with boot drives typically 1 or 2 TB.  It's also critical that we keep local backup files synced to online copies for security as well as ensuring we don't get version conflicts on files being worked .  While some users' dropbox folders we're able to be moved to external drives, folders on other user machines got error messages saying it wouldn't work.  I've read the instructions on drive formats, etc., but no luck fixing.  Tech support said don't try to move dropbox folder off of boot drive.  I would appreciate suggestions on how to make this work.  Should I move OS X to a big external drive array and make it the boot drive?

1 Accepted Solution

Accepted Solutions

Re: Boot drive too small for dropbox folder

Lusil
Dropboxer
Sorry to hear that, @EdOhio. In general, if you’re moving the Dropbox folder to an external drive, the Dropbox folder must be available when your computer boots and before the desktop app starts. 
 
However, if you’ve tried to move the Dropbox folder onto an SD card or any device considered Removable media by your OS, please bear in mind that these aren’t supported locations for it. Dropbox works best when hosted on your computer's main internal drive, or on a physically connected external hard drive.
 
In any case, if you haven’t checked this out already, I’d kindly recommend having a look through this article for more info and steps on how to tackle issues when moving the Dropbox folder. 
 
If you have any other questions, please don’t hesitate to get back to me. Cheers! :grin:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: Boot drive too small for dropbox folder

Lusil
Dropboxer
Sorry to hear that, @EdOhio. In general, if you’re moving the Dropbox folder to an external drive, the Dropbox folder must be available when your computer boots and before the desktop app starts. 
 
However, if you’ve tried to move the Dropbox folder onto an SD card or any device considered Removable media by your OS, please bear in mind that these aren’t supported locations for it. Dropbox works best when hosted on your computer's main internal drive, or on a physically connected external hard drive.
 
In any case, if you haven’t checked this out already, I’d kindly recommend having a look through this article for more info and steps on how to tackle issues when moving the Dropbox folder. 
 
If you have any other questions, please don’t hesitate to get back to me. Cheers! :grin:

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Boot drive too small for dropbox folder

EdOhio
Explorer | Level 4

I found and solved the problem which had not permitted me to move the dropbox folder on some computers to a large external drive.  It was one of the suggestions in the article Lusil referenced above:  permissions did not allow read/write authority to make changes to that drive.  A rookie mistake that I had looked at and missed about three times.  Now, with a drop box folder on the very large external drives of each team member, and files set up as local, and using smart sync on the traveling lap tops, we can do what we intended.  I've tested for the presence of problems when the local mac restarts, starts after being off, etc.  No issues that I can identify.  We also have very robust NAS backups in multiple places that should protect critical files if a problem does arise from dropbox being off the boot drive.  Thank you to Lusil for pointing me back to an article I read at least three times before. 

Re: Boot drive too small for dropbox folder

Lusil
Dropboxer
Thanks for getting back to me on this, @EdOhio, and I’m glad to hear that you were able to resolve your concern in the end! :laughing:
 
If you have any other questions, I’d be more than happy to help out. In the meantime, have a wonderful day ahead!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    EdOhio Explorer | Level 4
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