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Can I use the same email/password from my old account to login on a new PC?

Can I use the same email/password from my old account to login on a new PC?

Bobthesailor
New member | Level 2

I already have a Dropbox account on my other PC - do I need to instal the app on the new one, or can I just tap into the account I have?

1 Accepted Solution

Accepted Solutions

Re: Dropbox on new PC

Nate_C
Super User

It sounds like maybe the password was changed on your account but your Keychain didn't get updated. You can change your password on the Dropbox website. If you are already logged in, you can change it at https://www.dropbox.com/account/security. Otherwise, you can go to the Dropbox website, click "Log in" and then "Forgot your password?".

View solution in original post

5 Replies 5

Re: Dropbox on new PC

Nate_C
Super User

Hello Bob,

You should install the Dropbox app on your new PC and log in using the same Dropbox account credentials that you used on the old computer. Then the files in your Dropbox account will sync to this new computer.

Re: Dropbox on new PC

Bobthesailor
New member | Level 2
I tried that, but it rejected my username and/or password - which I have checked in Keychain - still ok on the old mac.

Re: Dropbox on new PC

Nate_C
Super User

It sounds like maybe the password was changed on your account but your Keychain didn't get updated. You can change your password on the Dropbox website. If you are already logged in, you can change it at https://www.dropbox.com/account/security. Otherwise, you can go to the Dropbox website, click "Log in" and then "Forgot your password?".

Re: Dropbox on new PC

Bobthesailor
New member | Level 2
Thanks, Nate. I will try that.
Bob - all at sea!

Re: Dropbox on new PC

Bobthesailor
New member | Level 2
Nate, it worked. thanks.
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    Bobthesailor New member | Level 2
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    Nate_C Super User
What do Dropbox user levels mean?
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