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Can't Download Non-S Mode Dropbox

Can't Download Non-S Mode Dropbox

mm444
New member | Level 2

So when I try to install Dropbox from the website (not via apps), it attempts to give me Dropbox for S mode and insists my computer is running on Windows 10 S. I turned S mode off the day I got this laptop. I'd like to use the full Dropbox so I can access others' files for work, which I am unable to do right now. Can anyone help?

1 Reply 1

Re: Can't Download Non-S Mode Dropbox

Jay
Dropboxer

Hi @mm444, thanks for joining the Community!

Is it possible you’re running a new Windows laptop running on an ARM chip?

If so, then it won’t be possible to install the Dropbox desktop application, since this isn’t available for ARM chips. Only the S Mode app would be compatible on that device.

I hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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