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Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I get the same issue. Catalina 10.15.1. I set up a shortcut on the finder Sidebar. I drag a file into a dropbox folder and release it and it bounces back.
I checked all of the finder extensions etc and all checks out, and otherwise DB is working fine.
This bug definitely puts a crimp in my workflow, so looking forward to seeing if there is a fix.
Hi everyone,
At this thread beginning was noted a possible permission problem as a reason. I read everything up to here, but haven't seen any try, somebody to check for (or fix) eventual "pain source". Just some statements, that not a permission problem but nothing more. How is this confirmed?
Did you have try fix possible permissions issue in Dropbox folder, like below? If somebody didn't yet, try following:
sudo chflags -R noschg "/Users/$USER/Dropbox"
sudo chown -R "$USER" "/Users/$USER/Dropbox"
chflags -R nouchg ~/Dropbox
chmod -R u+rw ~/Dropbox
Will be ask for your password (sudo). Note: where Dropbox directory is used as a command's argument (either "/Users/$USER/Dropbox" or "~/Dropbox") replace it with actual path on your machine, if need (I have used the default path & name for personal account). If you moved and aren't sure about exact Dropbox directory place(s), take a look on the following command result:
cat ~/.dropbox/info.json; echo
Take a look on field "personal.path" and if it's a business subscription also on field "business.root_path".
Execute all commands in sequence (line by line) in terminal. If some error brings up, stop there and post the terminal content in a code block (</>), together commands & results (including error messages), exactly as appears, so "the picture" could be figured more accurate.
Hope this gives right direction.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Yes pls thank you.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi exact same issue here.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi everyone,
for me, the following solved the issue:
- open mac system preferences > users > login items > uncheck "Dropbox" to not load it on startup
- logout from your mac
- login again to your mac
- open activity monitor on your mac > end the Dropbox process
- uninstall Dropbox App using eg AppCleaner
- open the Terminal
- navigate to the folder that contains the Dropbox folder
- delete the Dropbox folder with "rm -rf Dropbox"
- Download the Dropbox offline installer
- install Dropbox (you'll be asked to re-connect your Dropbox)
- open mac system preferences > users > login items > check "Dropbox" to load it on startup
Kind regards
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