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Can't Uninstall Dropbox - Done all advanced action

Can't Uninstall Dropbox - Done all advanced action

dzrunner1
Explorer | Level 3

I've done all the advanced recommendations to Uninstall including installing offline app.

 

Keep getting failed to uninstall.

 

No icon shows up in system tray.

 

Even went into registry to delete. No file for Dropbox.

 

Help! I'm uninstalling because it won't sync.

 

4 Replies 4

Re: Can't Uninstall Dropbox - Done all advanced action

Jay
Dropboxer

Hi @dzrunner1, thanks for messaging the Community!

 

I'm sorry to hear about this situation. Could you attach a screenshot showing the error message you're getting in order to assist further?

 

Is your device still showing up as connected on the Dropbox site

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't Uninstall Dropbox - Done all advanced action

dzrunner1
Explorer | Level 3

And it is still showing up as connected.

 

drobbox image.PNG

Re: Can't Uninstall Dropbox - Done all advanced action

dzrunner1
Explorer | Level 3

Hi @Jay,

 

aaa-dropbox.PNG

 

And the desktop is still connected on Dropbox

Re: Can't Uninstall Dropbox - Done all advanced action

Jay
Dropboxer

Is this a company-managed device, that requires admin permissions to install and uninstall files?

 

Could you try unlinking the desktop device from the site first, then opening Task Manager to close any open Dropbox processes, and then uninstall the app?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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