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Can't Uninstall Dropbox from my PC

Can't Uninstall Dropbox from my PC

rob0429
New member | Level 2

I was having issues with synching so I thought id uninstall and reinstall dropbox on my PC windows 10.  When I go through the process to uninstall, the uninstall goes to about 60% and that all.  How do I complete the install and resinstall?

1 Reply 1

Re: Can't Uninstall Dropbox from my PC

Lusil
Dropboxer
Hello @rob0429, thanks for checking in with us. 

Are you following these steps to uninstall the desktop app?

If you are, it could be that there's a third party app (like a security/antivirus software) hindering the uninstallation, so you can temporarily close them and try again. 

Just remember though that if you're on a Basic account, you'll have to make sure that you have less than three devices already connected so that you can reinstall the desktop app on your computer and sign in successfully.

Give it a shot and let me know how it goes, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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