Apps and Installations
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I am running DropBox desktop v 61.4.95 on Windows 10. If I left or right click the system tray Dropbox icon, I don't get any menu pop up. This means I have no way of accessing my preferences, including Sync settings.
It works fine on a different Windows 10 PC that I have and it used to work on this PC but I don't know exactly when it stopped working.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane
See screenshot above. Yes, the icon changes depending on what Dropbox is doing. I have rebooted and tried reinstalling.
I notice that, when I click the dropbox icon, an hourglass appears very briefly (0.25 secs) and then disappears, but nothing else happens.
Steve
Try a CTRL-left click to access the legacy menu.
Thanks. Good workaround!
Thanks for the SPOILER tip. Using PC Win10 couldn't get Personal and Business Dropbox to both show (LINK) in File Explorer. "Gear" option for account preferences not available (at least to me...) . Uninstalled Dropbox from PC, rebooted PC, reinstalled Dropbox. At conclusion of the install, sign into Business and it asked to link Personal. Then all was good and File Explorer shows WORK Dropbox and Dropbox (Personal). Thanks for the SPOILER suggestion.
Bob
Pleased to hear this did the trick for you Bob (@Bob38) & thanks a lot for sharing the news; we’re always here for more Dropbox tips & tricks, so feel free to post us at any time in the future & it’ll be a pleasure to work with you again. Take care until then!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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That does nothing.
Can't access system tray preferences menu Windows 10. The suggestions here do not work. I have downloaded the app 10 times.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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